The result shown is your data transfer speed. This should be close to, but less, than your rated (purchased) connection speed.
Results are dependent on many factors based on your current home network. The more devices you have connected (i.e. computer, router, video game console, etc) to the internet, the speed will be slightly slower as each new device is added.
If you have any questions or concerns, please contact our 24/7 help desk. Click here for the contact page with our phone numbers